Privacy Policy

Data Protection on Our Website

Below, we would like to inform you about our privacy policy on our website. Here, you will find information regarding the collection and use of personal data when using our website. We observe the data protection laws applicable in Germany. You can access this statement at any time on our website.

We expressly point out that data transmission over the internet (e.g., communication via email) can have security vulnerabilities and cannot be completely protected against third-party access.

The use of contact details from our legal notice for commercial advertising is expressly not desired, unless we have previously provided our written consent or there is already a business relationship. The provider and all persons mentioned on this website hereby object to any commercial use and distribution of their data.

Cookies

We want to protect your privacy and have no commercial interest in your data. Therefore, we do not use cookies for analysis, marketing, or other purposes. The cookies we set on our website are solely for essential website functions or the function being performed, meaning that if a cookie is necessary to fulfill a particular function (e.g., playing a video), one may be used. Should a non-essential cookie from a third party appear on our website despite our best efforts, please send us an email at cookies@zensitively.com, and we will immediately address its removal.

Personal Data

You can visit our website without providing personal data. If personal data (such as your name, address, or email address) is collected on our website, this is done, wherever possible, on a voluntary basis. This data will not be passed on to third parties without your explicit consent. If a contractual relationship is established, shaped, or modified between you and us, or if you make an inquiry to us, we collect and use personal data from you as far as this is necessary for these purposes (inventory data). We collect, process, and use personal data as far as necessary to enable you to use our web offering (usage data). All personal data is only stored for as long as necessary for the stated purpose (processing your inquiry or handling a contract). Tax and commercial retention periods are considered. Upon request from the relevant authorities, we may provide information about this data (inventory data) in individual cases, insofar as this is required for law enforcement purposes, to prevent danger, to fulfill the legal duties of the constitution protection authorities or the Military Counterintelligence Service, or to enforce intellectual property rights. For further information on data processing, see below.

Right to Information

You have the right to inquire, at any time and free of charge, about the personal data collected about you. You also have the right to revoke your consent to the use of your personal data with future effect at any time. For information requests, please contact the provider using the contact details in the legal notice.

Data Protection for Our Services

To give you an overview of how we process your data, we would like to inform you about:

• what types of data we process from you,

• how and for what purposes we process the data you provide, and

• what rights you have.

If you have questions regarding certain points of this information, we are more than happy to assist.

The following information is based on the legal requirements of Art. 13 of the EU General Data Protection Regulation (hereinafter “GDPR”).

The principle of data minimization applies in data protection law. This means we only process the data that is absolutely necessary to carry out your request professionally.

For email communication, conducting sessions, and calendar management, we use Google Workspaces (Enterprise).

This service is offered by Google, and the data remains within the EU per our agreement with Google. More information can be found here: Google Workspaces Data Location.

We have a data processing agreement with Google according to Art. 28 GDPR.

The Following Data is Collected from You

• First and last name

• Street, ZIP code, city, country

• Phone number

• Email address

Purpose of Data Processing

• Invoicing / forwarding of invoices to tax advisors

• Christmas cards

• Email, SMS, WhatsApp messages (as agreed) / notifications (project-related)

• Advertising as part of newsletters

• Calendar entries for appointment management

Data Retention Duration

As indicated, we process your data solely to fulfill your request. This means that once this purpose is achieved, we will delete your data unless you have consented to a longer retention period, or retention is required by tax, commercial, or other laws.

Your Rights as a “Data Subject”

Since we process your data, as outlined, you are entitled to certain rights, unless these are restricted or excluded by law. These rights include, in particular, the following:

• In accordance with Art. 15 GDPR, you can request information about the personal data we process about you. If the information request is not made in writing, we may request evidence to verify your identity.

• In accordance with Art. 16 GDPR, you have the right to demand the correction of inaccurate or completion of your personal data stored by us without delay.

• In accordance with Art. 17 GDPR, you can request the deletion of your personal data stored by us.

• In accordance with Art. 18 GDPR, you can request the restriction of the processing of your personal data.

• In accordance with Art. 20 GDPR, you can request to receive your personal data, which you have provided to us, in a structured, commonly used, and machine-readable format, or you can request the transfer to another controller.

• In accordance with Art. 7(3) GDPR, you can revoke any consent given at any time. However, this revocation only applies to future data processing. The legality of data processing based on this consent before the revocation is unaffected.

• In accordance with Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority. Generally, you can contact the supervisory authority of your usual place of residence or our company’s authority.

The supervisory authority responsible for our company’s data protection is:

Hamburg Commissioner for Data Protection and Freedom of Information

Thomas Fuchs

Ludwig-Erhard-Str. 22, 7th floor

20459 Hamburg

Website: https://www.datenschutz-hamburg.de

It is important to us to protect your data as best as possible. Therefore, we have taken measures to safeguard your data against unauthorized access (see Art. 32 GDPR).

In this respect, we have implemented what we believe to be appropriate technical and organizational security measures to protect against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties to your data. Our security measures are continuously reviewed and improved as necessary in line with technological developments.

Updates and Changes to This Information

This information is currently valid as of March 2024. Due to changes in legal or regulatory requirements or changes in processing conditions, it may become necessary to amend parts of this information. We will inform you accordingly.